Recently, Wuhan Jindian Technology received an urgent demand from a customer in Jiangxi. This customer project urgently needs a set of frequency conversion resonance test equipment for testing, and requires technicians to go to the site to guide the operation.

    Feeling the urgency of the customer through the mobile phone, the general manager immediately arranged for the sales staff to connect, requesting to help the customer solve the problem in the shortest time and reassure the customer.

    The sales staff quickly contacted the customer, and quickly finalized the equipment model after understanding the on-site environment and specific test requirements.

    Immediately, the production department deployed the equipment urgently, completed the factory test of the equipment at the first time, completed the packing truck overnight, and rushed to the customer site by the technicians.

    After arriving at the site, the technician Xu Gong worked non-stop to carry out the test with the customer. This test is an AC withstand voltage test of a cable with a voltage level of 10kV, a length of 4200m and a cross-sectional area of ​​400mm² in a residential area in Jiangxi.

    Xu Gong first emphasized the safety measures and precautions before the test. After the preparations were done, the wiring method of the NR-BX frequency conversion resonance test device was demonstrated to the customer on the spot, and the operation teaching of the frequency conversion power supply was carried out.

    After several hours of debugging, Xu Gong and the customer solved the emergency together. The customer said that he had mastered the use of the equipment during the test, and thanked our company for its timely response!

    Timely rush to the scene, professional technical support, and every customer service demand, we will go all out. From the company to the general manager down to every employee, the service concept of customer first is deeply rooted in their hearts. After receiving customer needs, they will solve problems for customers as soon as possible, and are committed to providing customers with all-round, convenient and thoughtful services. , efficient service.