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After-sales service

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After-sales service

Dear users

Under your support and trust, in order to protect your interests, make you get better and better service, and also for our company to establish a good corporate image, we are in line with the business philosophy of "leading the market with technology, winning customers with service", and provide you with relevant services in strict accordance with the contract requirements and product technical specifications, so as to meet the needs of users to the greatest extent.

With the principle of "do a good job in pre-sale, in sale and after-sale service with enthusiasm", we solemnly promise to you.

Pre-sales service commitment

1. We guarantee to send the product information you need to your company within 24 hours;

2. We guarantee to answer your technical consultation at any time;

3. We guarantee to make a unified and reasonable quotation for the products you require in time;

4. We always welcome your visit and provide you with all kinds of convenient conditions.

After-sales service commitment

1. From the date of purchase and delivery, if any quality problems occur during normal use, we guarantee: free warranty within one year and lifetime maintenance;

2. Responsible for guiding the on-site installation, debugging and trial operation of the complete set of equipment; provide technical training for the relevant technical personnel and operators of the user;

3. After the system is running normally, we will call the user to inquire about the system's operating status at the end of each quarter within one year and answer the questions raised by the user.

In-sales service commitment

3. After the system is running normally, we will call the user to inquire about the system's operating status at the end of each quarter within one year and answer the questions raised by the user.

2. We guarantee to strictly implement all clauses stipulated in the contract on time, with quality and quantity;

3. We guarantee to provide you with delivery, installation, debugging and training services as stipulated in the contract.

ADD：Building c3-09b, optical valley core center, 303 Optical Valley Avenue, Donghu New Technology Development Zone, Wuhan, China

Hotline: 400-027-1230
Tel: +86-027-8769-0177
+86-188-2742-2008
+86-177-6240-6910
After-sales :
+86-177 0277 9566
+86-133 6724 1932

Email:

jd@jindian-tech.com

Mobile official website

WeChat official account

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