Recently, Wuhan Jindian Technology received the after-sales service demand of Yunnan customers, and immediately sent technical engineers to the customer's location to improve the corresponding communication efficiency and response time on the premise of ensuring service quality.

The debugging equipment mainly includes NR-ZGF-120kV/2mA DC high voltage generator, NR-YD-5kVA/50kV power frequency test transformer, ETCR2000 clamp grounding resistance meter, NR6700 automatic ratio group tester, NR6610D DC resistance tester, NR2202 insulation resistance tester, NR5400 high voltage switch characteristics comprehensive tester, NR5300B loop resistance tester, NR5160 microcomputer relay protection tester, etc.

On site, our technical staff first explained in detail the working principle, structure, technical parameters, measurement range, etc. of each instrument for customers, and then connected the test instrument with the test product, how to set the parameters and the corresponding supporting use scheme adjustment, etc., the subsequent operation process and key points were demonstrated, and listed the possible strain occurrence and solutions during the test.

Subsequently, according to the content of the explanation, a professional operation test was carried out on the test product. During the operation, some key precautions were emphasized, and their own test experience was exchanged and shared with customers.

After the demonstration, the technician proposed to let the customer try to complete the test independently, in the process of operation, our technical staff on the side step by step and patient and meticulous guidance, for the customer to answer difficult questions, until the customer personnel fully master the use of the equipment.

After the field test exchange, our instrument works normally, the field test results are accurate, the customer is very satisfied with our equipment and this after-sales service, and also expressed high recognition and appreciation for our company!