Recently, after receiving the after-sales service demand from the Shaanxi electric power engineering unit, Jindian Technology immediately arranged for technicians to go to Xi'an, Shaanxi Province, where the customer is located, to purchase the NR5160F microcomputer relay protection tester and NR5200F automatic transformer from our company. Characteristic comprehensive tester, NR-BXF-216kVA/108kV frequency conversion resonance test device and other equipment for debugging and operation training.

    The customer unit is a high-tech enterprise specializing in the research and development and promotion of new technologies for high and low voltage power distribution appliances, and is a high-tech enterprise engaged in the development, production, sales and power installation and construction of power instruments, meters, cable protection devices and intelligent buildings.

    After our technicians arrived at the project site, they immediately started training under the arrangement of the customer.

    In order to facilitate the customers to complete various electrical tests independently in the future, the technicians first gave a brief introduction to each equipment, and then gave an in-depth explanation of each module in the equipment one by one. Including: selection of each module, test principle and test wiring, etc.

    Afterwards, the technicians demonstrated the actual operation to the customer, and explained the key points and difficulties that need to be paid attention to during the operation. Finally, let customers operate by themselves, while engineers guide, and strive to allow customers to use these equipment proficiently in future work.

    After the debugging training, the customer basically mastered the use of the debugging equipment, and the analysis skills of the test data are also very thorough.

    The after-sales service was successfully completed, and customers spoke highly of our products and services. In the future, Jindian Technology will continue to explore on the road of excellence, and serve every customer with a professional and dedicated attitude.