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Jindian Technology provides after-sales training services to customers in Shaanxi!
Publish time:
2022-05-19 19:24
Source:
Recently, after receiving an after-sales service request from a Shaanxi power engineering unit, Jindian Technology immediately dispatched technicians to Xi'an, Shaanxi Province, the customer's location, to debug and provide operational training for the NR5160F Microcomputer Relay Protection Tester, NR5200F Fully Automatic Transformer Characteristic Comprehensive Tester, NR-BXF-216kVA/108kV Variable Frequency Resonance Test Set, and other equipment purchased from our company.
The client is a high-tech enterprise specializing in the research and development and promotion of new technologies for high and low voltage power distribution equipment. They are involved in the research, development, production, sales, and electrical installation of power instruments, meters, cable protection devices, and building intelligence. 


Upon arrival at the project site, our technicians immediately began the training as arranged by the client. 
To enable the client to independently complete various electrical tests in the future, the technicians first gave a brief introduction to each piece of equipment. Then, they provided an in-depth explanation of each module, including module selection, testing principles, and wiring. 

Subsequently, the technicians provided a practical demonstration and explained key points and difficulties during operation. Finally, they allowed the client to operate the equipment themselves, with the engineers providing guidance, ensuring the client could proficiently use the equipment in their future work.
After the debugging and training, the client had essentially mastered the use of the equipment and thoroughly understood the techniques for analyzing test data. 

This after-sales service was successfully completed, and the client gave high praise to our company's products and services. In the future, Jindian Technology will continue to explore the path of excellence, serving each client with professionalism and dedication.
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