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Jindian Technology provides after-sales service to Hangzhou customers!


Recently, Wuhan Jindian Technology received an after-sales service request from a Hangzhou client and immediately dispatched a technical engineer to the client's location.

The equipment debugged this time mainly includes NR5130 Microcomputer Relay Protection Tester, NR6610 DC Resistance Tester, NR2202 Insulation Resistance Tester, NR5400 High-Voltage Switch Characteristic Comprehensive Tester, NR6700 Fully Automatic Ratio and Group Test Set, NR5200 Fully Automatic Current Transformer Characteristic Comprehensive Tester, NR2100 Ground Resistance Tester, NR-DDG-500A High Current Generator, NR5300 Loop Resistance Tester, NR5600B Fully Automatic Capacitance and Inductance Tester, NR-YD(JZ)-5kVA/50kV Power Frequency Test Transformer, etc.

On-site, our technicians first explained in detail to the client the working principle, structure, technical parameters, measurement range, etc., of each instrument. Then, they demonstrated the connection of the testing instruments to the items under test, parameter settings, and other usage points, and listed situations that might occur during the test.

Following the explanation, professional operational tests were conducted on the items under test. During the operation, key precautions were explained, and our testing experience was shared with the client's personnel.

After the demonstration, the technicians allowed the client to try completing the test independently. During the operation, our technicians patiently guided them and answered their questions until the client's personnel fully mastered the equipment's usage.

Through on-site testing and communication, our instruments functioned normally, and the on-site test results were accurate. The client expressed great satisfaction with our equipment and after-sales service, and also expressed high recognition and appreciation for our company!