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Jindian Technology provides after-sales service for Jiangxi customers!
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Jindian Technology provides after-sales service for Jiangxi customers!

  • Categories:Company news
  • Author:
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  • Time of issue:2022-01-23 13:13
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(Summary description)Recently, Wuhan Jindian Technology received the after-sales service demand from Jiangxi customers. Through communication, we learned that the cable on the customer's project was faulty, and our after-sales team needed to cooperate with our company's cable fault tester to find the fault point. Our company responded immediately and dispatched experienced technical engineers to the project site.

Jindian Technology provides after-sales service for Jiangxi customers!

(Summary description)Recently, Wuhan Jindian Technology received the after-sales service demand from Jiangxi customers. Through communication, we learned that the cable on the customer's project was faulty, and our after-sales team needed to cooperate with our company's cable fault tester to find the fault point. Our company responded immediately and dispatched experienced technical engineers to the project site.

  • Categories:Company news
  • Author:
  • Origin:
  • Time of issue:2022-01-23 13:13
  • Views:
Information

    Recently, Wuhan Jindian Technology received the after-sales service demand from Jiangxi customers. Through communication, we learned that the cable on the customer's project was faulty, and our after-sales team needed to cooperate with our company's cable fault tester to find the fault point. Our company responded immediately and dispatched experienced technical engineers to the project site.

    product description

    NR4100 cable fault tester is a comprehensive set of cable fault detection instruments. It can test high-resistance flashover faults, high-low-resistance grounding, short-circuit, cable disconnection, poor contact and other faults of the cable. If equipped with an acoustic measuring method, it can accurately determine the exact location of the fault point. It is especially suitable for testing power cables and communication cables of various types and voltage levels.

     Fully functional

    The test fault is safe, rapid and accurate; the instrument adopts the low-voltage pulse method and high-voltage flashover method to detect various faults of the cable, especially the flashover and high-resistance faults of the cable can be directly tested without burning through; The legal point meter can accurately determine the precise location of the fault;

     High test accuracy

    The instrument adopts high-speed data sampling technology, and the A/D sampling speed is 100MHz, so that the instrument reading resolution is 1m, and the detection blind area is 1m;

     High degree of intelligence

    The test results are automatically displayed on the large-screen LCD screen with waveforms and data, and the fault diagnosis is intuitive; and it is equipped with a full Chinese menu display operation function, which does not require special training for operators;

     With waveform and parameter storage and recall functions;

     Using non-volatile devices, the waveform and data are not easily lost after shutdown;

     With dual trace display function;

     The test waveform of the faulty cable can be compared with the normal waveform, which is conducive to further judgment of the fault;

     It has the function of waveform expansion ratio;

     Change the waveform scale to expand the waveform for accurate testing;

     The position of the double cursors can be changed arbitrarily, and the direct distance or relative distance between the fault point and the test point can be directly displayed;

     It has the function of modifying the propagation speed at any time according to different cables under test;

     Small size and portable shape, built-in rechargeable battery power supply, easy to carry and use.

    After arriving at the project site, the technical engineer will start the test immediately after understanding the site situation in detail from the customer, follow the customer to find the cable laying sites one by one, and guide the customer to use the cable fault tester while checking.

    After two days of investigation, the fault point was finally successfully found, and the customer immediately arranged for personnel to repair it. So far, this after-sales service has ended successfully!

    For this after-sales service, the customer is very satisfied, and fully recognizes the professional skills and service attitude of our technical staff. Jindian Technology has always adhered to the concept of "leading the market with technology and winning customers with service", and is committed to creating the highest quality products and the most considerate after-sales service.

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