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After-sales service丨Wuhan Jindian Technology provides after-sales debugging services for Hunan customers!
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After-sales service丨Wuhan Jindian Technology provides after-sales debugging services for Hunan customers!

  • Categories:Company news
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  • Time of issue:2021-12-15 10:02
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(Summary description)Recently, the technical engineers of Wuhan Jindian Technology Co., Ltd. drove an electric test car to respond to the urgent test needs of customers, and rushed to the Hunan test site as soon as possible with a batch of equipment purchased by the customer. This trip not only delivered the equipment urgently used by customers to the customer site, but also provided customers with comprehensive commissioning and equipment training services.

After-sales service丨Wuhan Jindian Technology provides after-sales debugging services for Hunan customers!

(Summary description)Recently, the technical engineers of Wuhan Jindian Technology Co., Ltd. drove an electric test car to respond to the urgent test needs of customers, and rushed to the Hunan test site as soon as possible with a batch of equipment purchased by the customer. This trip not only delivered the equipment urgently used by customers to the customer site, but also provided customers with comprehensive commissioning and equipment training services.

  • Categories:Company news
  • Author:
  • Origin:
  • Time of issue:2021-12-15 10:02
  • Views:
Information

    Recently, the technical engineers of Wuhan Jindian Technology Co., Ltd. drove an electric test car to respond to the urgent test needs of customers, and rushed to the Hunan test site as soon as possible with a batch of equipment purchased by the customer. This trip not only delivered the equipment urgently used by customers to the customer site, but also provided customers with comprehensive commissioning and equipment training services.

    On the day of departure, in order to make reasonable plans and arrangements based on the actual situation of the customer’s site, the technical engineer learned about the on-site test from the customer during the journey. Through communication, it was learned that the commissioning site included two 35kV substations and one 110kV substation, and the customer’s personnel had no experience in using relevant equipment. In addition, it was agreed that the two parties would meet directly at the project site the next day.

    Arriving at the project under construction designated by the customer, our staff assists the customer in the equipment inventory, and after the verification is correct, the commissioning training will be officially started.

    Our technical engineers first gave a detailed explanation of each equipment, and demonstrated the equipment such as wiring, setting parameters, readings, and tests one by one, and also gave a detailed explanation of the possible situations in the test. Subsequently, the customer was allowed to operate the equipment on-site by himself, and patiently and meticulously answered the problems encountered by the customer in practice, which was highly recognized by the on-site personnel.

    It lasted 7 days. Our technical engineers followed the customer to carry out debugging. At present, the customer has been able to apply the equipment proficiently in the test. Customers in this trip highly praised the professionalism of the after-sales personnel of Jindian Technology, and also expressed their high recognition of the quality of Jindian Technology’s products. Every bit of effort has resulted in customer satisfaction and good reputation. This service is not only Helping customers solve the problems in the use of equipment, and further deepening the friendship and trust between our company and customers.

    The service is nothing trivial, and the details can be seen from the truth. Jindian Technology always engraves the customer first service concept in its heart. Because of this, Jindian Technology's after-sales service system has won praise from many customers. In the future, we will, as always, meet customer needs with better quality and more professional services, so as to repay customers for their support and love for Jindian Technology!

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Quality is the last word! Jindian Technology and Sichuan customers have reached cooperation again

  Recently, Jindian Technology has spread good news again! Wuhan Jindian Technology has reached a cooperation agreement with old customers in Sichuan again, and successfully sold a batch of power equipment.   The equipment purchased this time includes: NR6610 DC Resistance Tester/NR2201 Insulation Resistance Tester/NR5130 Microcomputer Relay Protection Tester/NR-YD-5kVA/50kV Power Frequency Test Transformer/NR-ZGF-60kV/2mA DC High Voltage Generator/NR5300 Loop Resistance Tester/NR5200 Automatic Transformer Characteristics Comprehensive Tester/NR5400 High Voltage Switch Characteristics Comprehensive Tester/NR4500 Arrester Discharge Counter Tester/ NR1500 intelligent wireless high-voltage nuclear phase analyzer/NR6700 automatic variable ratio group tester/NR6500 transformer capacity characteristics comprehensive tester/UTi260B infrared thermal imager, etc.   Through the initial cooperation, the customer recognized our after-sales service and product quality, laying a good foundation for cooperation again. The client communicated with the business manager in detail and formulated a detailed qualification plan according to the customer's requirements. After comparing a number of overseas export projects, we finally chose Jindian Technology. It once again proves the professional strength and good reputation of Jindian Technology in the field of high-voltage test equipment.   The signing of this contract marks the customer's trust and affirmation of Jindian Technology. Jindian Technology has always been committed to providing customers with high-quality products and services, and the conclusion of this contract is the best reward for our efforts.     For Jindian Technology, the praise of customers is the best reward for us, and customer satisfaction is the driving force for us to move forward. Looking forward to more collaborations in the future!
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