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Undeterred by the severe cold, we traveled thousands of miles to provide after-sales service to our Shandong customers!

Publish time:

2021-01-11 17:36

Source:

Undeterred by the severe cold, we traveled thousands of miles to provide after-sales service to our Shandong customers!

　　Recently, after receiving an after-sales service request from a power construction company in Shandong, Jindian Technology immediately dispatched technicians to the customer's location to install and provide operational training for the testing equipment purchased from our company.

　　The equipment debugged this time mainly includes: one set of NR-BX-135kVA/108kV variable frequency resonance testing device, NR6610 DC resistance tester, NR6700 fully automatic transformer ratio group tester, and other equipment.

　　Debugging site

　　At this time in Shandong, the weather is very cold, with the highest temperature being several degrees below zero. Even so, the enthusiasm of our technicians to serve customers has not been affected in the slightest!

　　After arriving at the site, our technicians, under the customer's arrangement, gave explanations in two parts: theory and practice. To facilitate the customer's independent completion of various electrical tests in the future, our technicians patiently explained and demonstrated the operation of each piece of equipment in detail.

　　After explaining the parameters and characteristics of the equipment, our technicians began to demonstrate the actual operation. In the actual power test operation, they slowly debugged the equipment and explained how the testers should apply theoretical knowledge to practical test operations. The technicians emphasized how to ensure a safe testing environment and how to analyze the test data.

　　Through communication, debugging, and training, the customer basically mastered the use of the variable frequency resonance testing device, DC resistance tester, fully automatic transformer ratio group tester, and other equipment, and thoroughly learned the skills of analyzing test data.

　　This after-sales service was successfully completed. The customer expressed great satisfaction with the professional skills of our technicians and gave high praise and affirmation to our equipment.

Successfully shipped a batch of experimental equipment to a customer in Hunan!

A customer from Jiangxi Province purchased a batch of testing equipment from our company!

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