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During the Xiaoxue (minor snow) season, the after-sales service of our company is as warm as sunshine!
Publish time:
2024-11-25 14:52
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A light snow falls, marking the end of the year, and the light of Jindian shines brightly like the sun. May Jindian Technology accompany you with warmth and peace throughout the winter. We recently received after-sales service requests from clients and immediately dispatched technical engineers to Jiangsu and Ganzhou. They conducted debugging and training for the clients, ensuring service quality while improving communication efficiency and response time. We firmly believe that only by providing exceptional after-sales service can we earn the long-term trust of our clients.
This service primarily involved debugging and training clients on testing equipment. On-site, our technicians first provided a detailed explanation of the instrument's working principles, structure, technical parameters, and measurement range. They then demonstrated how to connect the testing instrument to the test item, set parameters, and adjust the corresponding supporting usage schemes. The subsequent operation procedures and key points were also demonstrated, along with examples of potential problems during testing and their solutions.
This primarily involved training clients on the use of a fully automatic lightning impulse voltage generator. With their superb skills and attentive training, they successfully earned high praise from the clients. The engineers efficiently completed the equipment debugging and provided personalized training based on client needs, ensuring clients could operate the equipment proficiently.
In today's fiercely competitive market, the importance of after-sales service has become increasingly prominent, a key factor in a company's success. High-quality service is not only the cornerstone of meeting customer needs but also a driver of increased customer trust and overall satisfaction. Jindian Technology understands this and has always strived to improve, committed to providing high-quality after-sales service to our valued customers.
We continuously improve our after-sales service system and actively respond to customer needs and issues. Whether it's morning or night, whenever you need us, we will respond immediately to help you solve your problems. We always maintain a professional and enthusiastic service attitude, treating each customer with sincerity and patience. We understand that your time and issues are paramount, so we will listen carefully to your every need and provide the most suitable solution. At Jindian Technology, our efforts never cease. We will continue to uphold the philosophy of 'customer first, service first,' constantly exceeding expectations to provide you with even better and more perfect after-sales service.
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ADD：Building c3-09b, optical valley core center, 303 Optical Valley Avenue, Donghu New Technology Development Zone, Wuhan, China
Hotline: 400-027-1230
Tel: +86-027-8769-0177
+86-188-2742-2008
+86-177-6240-6910
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+86-133 6724 1932
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