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Jindian Technology: Excellent after-sales service, intimate service

Publish time:

2024-08-16 14:11

Source:

Recently, Wuhan Jindian Technology received an invitation from a customer in Beijing to provide debugging and training services for a batch of power testing equipment purchased from our company. During this sweltering summer, we hope to cooperate with them to overcome the high temperatures and complete the debugging and training of equipment usage, helping them achieve their emergency repair tasks. The equipment to be trained includes: NR2303 Insulation resistance tester , NR4100 cable fault tester, NR4200B Cable identifier , NR6550 transformer short-circuit impedance tester, etc.

After receiving the customer's after-sales service request, Jindian Technology attached great importance to it and immediately arranged professional technical engineers to rush to the customer's site—Beijing.

Upon arrival at the site, our technical personnel first explained in detail to the customer the working principle, structure, technical parameters, measurement range, etc., of each instrument. Then, they demonstrated the connection of the testing instrument to the test item, how to set parameters and adjust the corresponding supporting usage schemes, and the subsequent operation procedures and key points. They also listed possible contingencies during the test and their solutions. Furthermore, professional, detailed, and easy-to-understand training was conducted for each instrument, and basic debugging work was carried out in an orderly manner in conjunction with other related equipment.

For a long time, we at Jindian Technology have been relentlessly improving our service system, always responding proactively to every customer need and problem. As long as you have a need, we will respond immediately and do our utmost to solve your problems.

We will continue to uphold the philosophy of "customer first, service first," constantly challenging and surpassing ourselves, and striving to provide you with better, more comprehensive, and more intimate after-sales service. Choosing Jindian Technology is choosing peace of mind and reassurance! We look forward to working hand in hand with more customers in the years to come, sailing together and jointly creating a bright and beautiful future!

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