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Jindian Technology: Building quality through after-sales service, and winning trust through service!
Publish time:
2024-04-19 14:04
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Light smoke and willow green, the Grain Rain season is in full swing. Wuhan Jindian Technology received an after-sales service request from a client and immediately dispatched technical engineers to Shandong and Shijiazhuang to conduct commissioning and training for the client. While ensuring service quality, we improve communication efficiency and response time. We firmly believe that only by providing exceptional after-sales service can we win the long-term trust of our clients.
This time, a large number of electrical testing equipment needed to be used for client training, including the NR-ZGF-120kV/2mA DC high-voltage generator, NR-BX-135kVA/108kV variable frequency resonant testing device, NR6605D current transformer coil DC resistance tester, NR6500C transformer capacity characteristic comprehensive tester, NR1210 tensile testing machine, NR4100F cable fault tester, NR7410 insulating oil dielectric loss tester, NR6610T DC resistance tester, etc. On-site, our technicians first explained in detail to the client the working principle, structure, technical parameters, measurement range, etc., of each instrument. Then, they connected the testing instruments to the samples, demonstrating how to set parameters and adjust the corresponding supporting usage schemes, as well as subsequent operation procedures and key points, and listed possible strain occurrences and solutions during the test.
This training primarily focused on the fully automatic lightning impulse voltage generator. With their superb professional skills and attentive equipment training, they successfully won high recognition from the client. The engineers efficiently completed the equipment commissioning and provided personalized training based on the client's needs, ensuring the client could operate the equipment proficiently.
In today's fiercely competitive market environment, the importance of after-sales service is increasingly prominent, having become a key factor in a company's success. Quality service is not only the cornerstone of meeting customer needs but also a driver for enhancing customer trust and overall satisfaction. Jindian Technology is well aware of this and has been striving to improve, committed to providing high-quality after-sales service to our valued customers.
We continuously improve our after-sales service system and actively respond to customer needs and issues. Whether it's morning or night, as long as you need us, we will respond immediately to help you solve your problems. We always maintain a professional and enthusiastic service attitude, treating each customer with sincerity and patience. We understand that your time and issues are crucial, so we will listen carefully to your every need and provide you with the most suitable solution. At Jindian Technology, our efforts never cease. We will continue to uphold the philosophy of "customer first, service first," constantly surpassing ourselves to provide you with even better and more perfect after-sales service. Let's work together to create a brighter future!
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ADD：Building c3-09b, optical valley core center, 303 Optical Valley Avenue, Donghu New Technology Development Zone, Wuhan, China
Hotline: 400-027-1230
Tel: +86-027-8769-0177
+86-188-2742-2008
+86-177-6240-6910
After-sales :
+86-177 0277 9566
+86-133 6724 1932
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