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The after-sales team of Jindian Technology went to Qinghai to provide technical support to customers!
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The after-sales team of Jindian Technology went to Qinghai to provide technical support to customers!

  • Categories:Company news
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  • Time of issue:2022-04-14 17:53
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(Summary description) Recently, the technical engineer of Wuhan Jindian Technology went to Qinghai at the invitation of the customer to provide after-sales technical support for a batch of electrical measuring equipment purchased by our company.

The after-sales team of Jindian Technology went to Qinghai to provide technical support to customers!

(Summary description) Recently, the technical engineer of Wuhan Jindian Technology went to Qinghai at the invitation of the customer to provide after-sales technical support for a batch of electrical measuring equipment purchased by our company.

  • Categories:Company news
  • Author:
  • Origin:
  • Time of issue:2022-04-14 17:53
  • Views:
Information

     Recently, the technical engineer of Wuhan Jindian Technology went to Qinghai at the invitation of the customer to provide after-sales technical support for a batch of electrical measuring equipment purchased by our company.

     The equipment for this debugging includes NR-ZGF-120kV/2mA DC high voltage generator, NR-YD-6kVA/50kV power frequency test transformer, NR-BX-270kVA/108kV frequency conversion resonance test device, NR5130 microcomputer relay protection tester, NR2100 Grounding Resistance Tester, NR6610 DC Resistance Tester, NR2202 Insulation Resistance Tester, NR-DDGB-1000A High Current Generator, NR5300B Loop Resistance Tester, etc.

     Before the start of commissioning, technical engineers and customers conducted a professional training session. The engineer gave a detailed theoretical explanation of the equipment in combination with the test items that the customer needs to do in the project, including the equipment principle and application scope.

     In the actual operation that followed, the engineer demonstrated a series of operations such as wiring, setting parameters, reading, and testing for customers one by one. Then let the customer operate the equipment on-site by himself, and patiently answer the questions raised by the customer in practice, which has been highly recognized by the on-site personnel.

     After 3 days, our technical engineers followed the customer to the project site for debugging. At present, the customer has been able to use the equipment proficiently for testing. In this commissioning, the customer highly praised the professionalism of Jindian Technology's after-sales personnel, and also highly recognized the quality of Jindian Technology's products. Bit by bit, the customer's satisfactory evaluation and good reputation were exchanged for this time. The service not only helps customers to solve the problems in the use of equipment, but also further deepens the friendship and trust between our company and customers.

    Service is no trivial matter, and the details are true. Jindian Technology always engraves the service concept of customer first in its heart. Because of this, the after-sales service system of Jindian Technology has been well received by many customers. In the future, we will, as always, meet the needs of customers with better quality and more professional services, so as to give back to customers for their support and love for Jindian Technology!

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Quality is the last word! Jindian Technology and Sichuan customers have reached cooperation again

  Recently, Jindian Technology has spread good news again! Wuhan Jindian Technology has reached a cooperation agreement with old customers in Sichuan again, and successfully sold a batch of power equipment.   The equipment purchased this time includes: NR6610 DC Resistance Tester/NR2201 Insulation Resistance Tester/NR5130 Microcomputer Relay Protection Tester/NR-YD-5kVA/50kV Power Frequency Test Transformer/NR-ZGF-60kV/2mA DC High Voltage Generator/NR5300 Loop Resistance Tester/NR5200 Automatic Transformer Characteristics Comprehensive Tester/NR5400 High Voltage Switch Characteristics Comprehensive Tester/NR4500 Arrester Discharge Counter Tester/ NR1500 intelligent wireless high-voltage nuclear phase analyzer/NR6700 automatic variable ratio group tester/NR6500 transformer capacity characteristics comprehensive tester/UTi260B infrared thermal imager, etc.   Through the initial cooperation, the customer recognized our after-sales service and product quality, laying a good foundation for cooperation again. The client communicated with the business manager in detail and formulated a detailed qualification plan according to the customer's requirements. After comparing a number of overseas export projects, we finally chose Jindian Technology. It once again proves the professional strength and good reputation of Jindian Technology in the field of high-voltage test equipment.   The signing of this contract marks the customer's trust and affirmation of Jindian Technology. Jindian Technology has always been committed to providing customers with high-quality products and services, and the conclusion of this contract is the best reward for our efforts.     For Jindian Technology, the praise of customers is the best reward for us, and customer satisfaction is the driving force for us to move forward. Looking forward to more collaborations in the future!
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