Recently, Wuhan Jindian Technology received after-sales service demand from an electric power construction company in Zhengzhou. It needs to purchase the NR-BX-165kVA/44kV variable frequency resonance test device, NR6700 automatic variable ratio group tester, and NR5130 microcomputer relay protection. A batch of equipment such as tester and NR6605 DC resistance tester provide comprehensive after-sales debugging services.

    After receiving the task, the after-sales service team of Jindian Technology immediately responded and dispatched Peng Gong, an experienced technical engineer, to rush to the location of the customer's project.

    After arriving at the destination, Peng Gong started the training under the arrangement of the client. The main content of this after-sales training is divided into two parts: theory and field test. In order to facilitate customers to independently complete various electrical tests in the future, Peng Gong patiently explained each piece of equipment in detail.

    After explaining the parameters and characteristics of the equipment, Peng Gong began to demonstrate the actual operation. During the actual power test operation, he slowly debugged the equipment. During the period, the equipment wiring, setting parameters, test procedures, etc. were demonstrated in detail, and how to ensure a safe test environment, how to conduct test data analysis, and how testers should apply theoretical knowledge to actual test operations. After the demonstration, everyone who participated in the training was allowed to operate it to ensure that those who participated in the training could operate the equipment independently.

    The content of this after-sales training is rich. With Peng Gong’s careful explanation and demonstration, the customers who participated in the training quickly mastered the operation method of the equipment.

    This after-sales service was successfully completed, and the customer expressed great satisfaction with the professional skills of our technical staff, and also highly affirmed our equipment. Making products with heart and serving with heart is the philosophy that Jindian Technology has always pursued. In the future, we will, as always, maintain the spirit of innovation, work hard, and strive for a higher and stronger goal in the field of electrical measurement equipment!