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Technical Support | Providing after-sales debugging services for customers in Hubei

Publish time:

2021-11-23 18:31

Source:

Technical Support | Providing after-sales debugging services for customers in Hubei

Recently, a power engineering company in Hubei Province purchased a batch of power testing equipment from Jindian Technology, including NR-YD-5kVA/50kV power frequency test transformer, NR5400 high-voltage switch characteristic comprehensive tester, NR5300 loop resistance tester, NR6700 fully automatic transformer ratio group tester, NR6500 transformer characteristic comprehensive tester, NR2100 grounding resistance tester, NR2201 insulation resistance tester, etc.
At the customer's request, our company dispatched a technical engineer to the customer's project site to provide after-sales training services immediately.

Upon arriving at the project site, the technical engineer first checked and accepted the purchased equipment with the customer's personnel, carefully inspecting the appearance to ensure that the equipment printing was clear, there was no collision damage, and all related accessories were complete.

First, our technician provided a theoretical explanation of each piece of equipment and demonstrated the operation on-site. After the explanation and demonstration of all the equipment, the customers actively operated the equipment themselves. Our technical personnel patiently answered any questions encountered during operation until the customers could skillfully use our equipment and instruments.

This debugging process took one day. The engineer assisted the customer in completing the test and confirmed that there were no errors before leaving the site. The customer gave full affirmation and high praise to our company's equipment and after-sales service!
Wuhan Jindian Technology always maintains a customer-first service philosophy and adheres to a work attitude of being responsible to customers to the end, thus gaining the trust of more customers.

Good news! Wuhan Jindian Technology successfully won the bid for the China Energy Conservation bidding project

Exchange and training, working hand in hand | A warm welcome to our Hunan customers for their visit and learning!

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